Lorraine Scarborough


About me

My name is Lorraine Scarborough I have dedicated my professional career in healthcare, it is truly my passion. If you can imagine way back in the day we had candy stripers and at the age of 16 I couldn’t wait to volunteer in my local community hospital, yet still from that time the same excitement that I experienced as a volunteer is what keeps me in the game. Over many years I have enjoyed working in different types of healthcare support early on from reception to check out, billing and collections (RCM).

I am amazed that it has been 25 years that I have committed myself to this field. Over the last 13 years I have been working in management healthcare administration, from hospital systems to private practices with multi-site offices.

In these unknown changing times with healthcare it is all that more important to have knowledgeable administrators who can help you navigate through the revenue cycle and the management of your practice.

I welcome you to view my site and learn a little more of me, and I truly believe I can add value to your office by partnering with you to enhance and improve your practice.

My Resume - Download Word Resume   View PDF Resume

To obtain a position in a respected company that values teamwork where I can demonstrate my skills as a part of a management team.
As a Practice Administrator I have provided over all leadership, strategic planning, organization and control of all aspects of business activities to assure the accomplishment of the practices objectives. I have supervised staff directly or through managers and supervisors. I have 23 years experience in the health care field from patient financial services to patient access; working in a both healthcare systems and private medical offices.
** Willing to relocate**
  • 15 years in management. Manage up to 25 staff, both permanent and temporary.
  • Team development. Hiring, coaching counseling, and termination if necessary.
  • 23 years experience working with all types of professional clinical staff, and peers.
  • Strategic planning with both administrative and clinical operations, in private practice and hospital settings.
  • EMR software purchase and implementation * eClinical works, Greenway, Centricity.
  • Successful Meaningful Use application and secured financial incentives.
  • Setup and management of multi-site operations.
  • Successful acquisition of a single practice goodwill buyout.
  • Administration of research study in office through TPA Merck HPV study.
  • Proven track record in RCM.
  • Managed Accounts payable and managed accounts receivable.
  • Payroll
  • Manage budget requirements, and secure data for budget preparation.
  • Applied knowledge with A/P using QuickBooks, and CBS client.
  • Marketing
  • Negotiating contracts with professional staff
  • Proficient in many EMR and A/R database systems. Proficient on all word applications.
  • Implementation of OSHA, HIPAA and JACHO regulations.
  • Development and implementation of Policies and Procedures.
  • Proficient in medical coding ICD-9, CPT, RVUs.
  • 23 years working knowledge with all types of insurance carriers, Medicare, Medicaid and private commercial payers, and contracted services.
  • Administration support with psychology fellowship program.
  • Business Administrator of all operations for Medi Spa from operations to marketing and financial management.
Professional Work History:
Sr. Practice Administrator
Hospital Physician Partners 04/2014-Present
Practice Administrator
Women’s Cancer and Surgical Care 09/2013-01/2014
Practice Administrator
Women’s Medical Group of Upland Ca. 11/2008-8/2013
Practice Administrator
Summit Pain Management. SLC Ut. 05/2006 – 06/2008
Private medical clinic
Practice Manager
Supervision of administrative/clinical staff and all duties as listed above
Children’s Hospital. San Diego, Ca 02/2001 – 06/2003
Outpatient Psychiatry Department
Manager Administrative
Supervision of administrative staff with all duties listed above.
Palomar Pomerado, health system. San Diego, Ca 10/1998 – 01/2001
Patient Business Services
Supervisor, Billing, and Collections
Supervision of administrative staff with all duties listed above.
St. Marks. Columbia health systems, HCA. SLC, Ut 10/1995 – 09/1998
Patient Business Services
Supervisor, Billing and Collections
Supervision of billing and collections, and staff with all duties listed above
References available upon request.
High School Diploma
Salt Lake Community College with a 3.7 GPA; working towards AAS in business management.
Attended University of Utah.
Currently working towards CMPE through MGMA
Professional Affiliations:
National Chapter – Medical Group Managers Association
Local Chapter – California Medical Group Managers Association

Contact Me

Lorraine Scarborough
Albuquerque, NM

Telephone:(909) 579-9826